Smartek can help with database tuning and troubleshooting to quickly overcome your application performance issues. We can normally give you recommendations for performance improvements within the first 48 hours of our analysis. We provide detailed analysis and reporting so you can easily understand your performance issues.
Smartek Support Services is an extension of our Managed Services. We provide an integrated set of self-enablement and assisted-support designed to provide one-on-one assistance to your End Users. Leveraging our user Support Services you can reduce the number of help desk support requests and shorten the duration of help desk calls to lower costs and improve the overall productivity and satisfaction of end users.